Privacy Policy

We appreciate your interest in our website and the offers on our web pages.
The protection of your personal data (in the following also referred to as "data") is a very important concern to us. Following, we would therefore like to inform you in detail about the type of data collected when visiting our website and taking advantage of our online offers and how we subsequently process or use this data. We would also like to inform you about the accompanying technical and organizational protections we have taken.
Please note that this privacy policy may be updated from time to time due to the implementation of new technologies and/or changes of the law. We will bring this to your attention appropriately. When making any changes, we will obviously take your interests into account appropriately at all times.

I. Privacy policy

 

1. Controller


Sole controller is SHRIRO Australia PTY LTD, in Australia, fully responsible. The aforementioned controller shall determine the purpose and means of processing. All data transmission to the Australia within the SHRIRO Australia PTY LTD is based on the EU standard contractual clauses. In Particular, the respective controller performs the functions listed as follows.
  • The responsibility for the operation of this web page lies with Shriro Australia PTY LTD. Shriro Australia PTY LTD employs various contract processors for this purpose. Shriro Australia PTY LTD have access to all analysis data and log files. The legal basis for this is Article 6 (1) Sentence 1 lit. f) GDPR.
  • Shriro Australia PTY LTD is responsible for general contact inquiries as well as inquiries concerning warranty and guarantee issues and the communication necessary for further contract implementation. Shriro Australia PTY LTD have access to all data processed in this context. For this purpose Shriro Australia PTY LTD employs a contractor.

2. Contact details Data Protection Officer


If you have any questions or comments about your data processed by Shriro Australia PTY LTD, or if you have been invited to contact us in this policy, please contact our Privacy Officer at privacy@shriro.com.au. The Data Protection Officer at this email address will then forward all inquiries to the relevant office. When contacting us by mail, please address inquiries to the attention of the Data Protection Officer.
Because we cannot guarantee complete data security when communicating by e-mail, we recommend sending confidential information by post.

3. Collection and use of your data


The extent and type of collection and use of your data differs depending on whether you only visit our website to retrieve information, e.g. to view our offers, or whether you make use of our offered services, i.e. product orders. The legal bases for the processing of personal data are:
  • If we obtain consent of the data subject for processing personal data, the legal basis is Art. 6 (1) Sentence 1 lit. a) EU General Data Protection Regulation (GDPR).
  • When processing personal data, necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) Sentence 1 lit. b) GDPR serves as the legal basis. This also applies to processing procedures that are necessary to carry out pre-contractual arrangements.
  • If the processing of personal data is required to fulfil a legal obligation governing our company, Art. 6 (1) Sentence 1 lit. c) GDPR serves as the legal basis.
  • In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6 (1) Sentence 1 lit. d) GDPR serves as the legal basis.
  • If processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, then Art. 6 (1) Sentence 1 lit. f) GDPR serves as the legal basis for processing.

a) Informational use

For the informational use of our website you generally don’t need to actively provide personal data. Instead, we only collect and use the data that your internet browser automatically transmits to us, such as:
  • Date and time of retrieval of one of our web pages;
  • your browser type;
  • the browser settings;
  • the operating system used;
  • the last page you visited;
  • the transmitted amount of data and the access status (file transmission, file not found etc.);
  • your IP address.

We collect and use this data exclusively in non-personal form when visiting for information purposes. This is done to enable the use of the web pages you have retrieved, for statistical purposes and to improve our website. We will only store your IP address for the duration of your visit, in order to retrieve and use the web page for information purposes. A further analysis is only performed according to the following provisions.
Processing of the above mentioned data is absolutely necessary for web page performance in accordance with Art. 6 (1) Sentence 1 lit. f) GDPR in order to display our web page correctly and to guarantee stability and security.
Shriro Australia PTY LTD has access to data from the data processing procedures described in this section. The transmission of data to the Australia is protected by standard contractual clauses ("EU model clauses").

4. Use of data/newsletter for promotional use


Your data will only be used for promotional use with your explicit prior consent. We will use your data to introduce new products and events from the grill sector associated with Shriro Australia PTY LTD that are tailored to your interests. This includes information on current or future range of products (e.g. BBQs, attachments, accessories, consumables) as well as functions and events with participation of Shriro Australia PTY LTD (e.g. seminars, trade fairs, one-off functions). This includes both digital advertising via email and print media.
You can use the double opt-in feature to subscribe to our email newsletter. After registration we will send you an email to the specified email address asking you to confirm that you wish to receive the newsletter. This is done by clicking on an included hyperlink. If the confirmation by hyperlink is not given within a period of 24 hours, your information will be blocked and deleted after one month. We are also entitled to keep your IP addresses, and times of registration and confirmation times in order to verify your registration and to appropriately clarify any possible misuse of your personal data. The legal basis for this is Art. 6 (1) Sentence 1 lit. a) and lit. c) GDPR.
You can revoke your consent at any time by sending an email to privacy@shriro.com.au or by following the instructions at the end of a promotional email.
Shriro Australia PTY LTD has access to data from the data processing procedures described in this section. The transmission of data to the United States of America is protected by standard contractual clauses ("EU model clauses").

5. Contact form/email inquiries


a) Our contact form is designed so you can easily contact us. We will need your name and email address to process and assign your inquiries. At the end of the year we will delete solely informative inquiries after processing, i.e. which do not result in a contract or do not contain any other content that needs to be retained. Depending on the content of your inquiry, the data provided in the contact form will be processed based on your (presumed) consent pursuant to Art. 6 (1) Sentence 1 lit. a) GDPR or pursuant to Art. 6 (1) sentence 1 lit. b) GDPR, for existing contractual performance obligations or the implementation of pre-contractual measures. For the processing of complaints about our products we need your e-mail address, first and last name, your postal address, country and grill product type.
b) You can also contact us by email. Depending on the content of your inquiry, the data provided by email will be processed based on your consent pursuant to Art. 6 (1) Sentence 1 lit. a) GDPR or pursuant to Art. 6 (1) sentence 1 lit. b) GDPR, for existing contractual performance obligations or the implementation of pre-contractual measures.
c) Shriro Australia PTY LTD assumes responsibility for general contact inquiries as well as inquiries concerning warranty and guarantee issues and the communication necessary for the further implementation of the contract. Shriro Australia PTY LTD has access to all data processed in this context. For this purpose Shriro Australia PTY LTD employs a contractor based in the European Union.
Because we cannot guarantee complete data security when communicating by e-mail, we recommend sending confidential information by post.

6. Processors and recipients of data


In some cases, we use external service providers for data processing; these are bound by our instructions. We have carefully selected and commissioned these and are regularly monitoring their performance. Commissioning is based on data processing agreements in accordance with Art. 28 GDPR. The contract processors will not independently process any data for their own purposes.
To operate this website, we use a hosting provider to process inventory data, contact data, content data, contract data, usage data, meta and communication data of our website visitors or customers, on our behalf and based on our legitimate interests in an efficient and secure provision of this website pursuant to Art. 6 (1) Sentence 1 lit. f), 28 GDPR.
Where access to data is made available to Shriro Australia PTY LTD, the transmission of data to the United States of America is protected by standard contractual clauses ("EU model clauses").

7. Retention periods


We will delete data processed by us or restrict processing in compliance with the statutory provisions, in particular in accordance with Articles 17 and 18 GDPR. Unless explicitly stated in this privacy policy, we will delete stored data as soon as it is no longer required for its intended purpose. Data will only be kept after no longer being of purpose, if this is required for other and legally permissible purposes or if the data must be retained due to statutory retention obligations. In these cases, processing is restricted, viz. blocked and not processed for other purposes.

8. Your rights


a) You may assert the following gratuitous rights in regard to the data controller in accordance with legal requirements:
  • Right to access by the data subject (Art. 15 GDPR);
  • Right to rectification and erasure (Art. 16 and Art. 17 GDPR);
  • Right to restriction of processing (Art. 18 GDPR);
  • Right to data portability (Art. 20 GDPR);
  • Right to object (Art. 21 GDPR).
b) You also have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data by the data controller.

9. Links to third-party websites


Our website may contain links to third-party websites. If you follow a link to one of these websites, we point out to you that these offers have their own data protection policies and that we are not controller for these processings. Please review each privacy policy before disclosing personal information to those controllers.

II. Advice on cookies


1. Use of cookies


We use cookie technology to enhance our web page. Cookies are small text files which our web server sends to your browser while you are visiting our website and are stored on your computer for subsequent retrieval. You can set your browser to allow these cookies or not. If you choose, you may completely deactivate the storage of cookies or only allow their storage for specific web pages, or configure your browser so as to cause the browser to automatically send you a message as soon as a cookie is to be placed, asking for your permission regarding that cookie. Please note: if you want to use the full scope of features of our website, the use of certain cookies will be required for technical reasons.
The legal basis for the use of cookies is Art. 6 (1) Sentence 1 lit. f) GDPR.
a) Session cookies

We use so-called session cookies (also referred to as temporary cookies), i.e. those that are cached exclusively for the duration of your use of one of our web pages. These cookies are used to continue identifying your computer during a visit to our website when switching from one of our web pages to another and to determine the end of your visit.
The cookies are deleted as soon as you end your browser session.

b) Tracking and targeting cookies

On our web page we also utilize tracking and targeting cookies that monitor the user’s behavior. For that purpose we only use so-called First-Party cookies, i.e. these cookies will not be made available by your browser to other domains than our website.
These cookies are used for the following services, among others:
  • Page view/Page impression – this analyzes how often the web page is visited;
  • Clickstream analysis – the movement of the user on the web page is tracked (e.g. the way the user reached a certain product);
  • Ad Impressions and Click Through – this analyzes how often an advertisement banner is shown and clicked;
  • Mouse movement and heatmaps – analyzes the mouse movement of the user and tracks particularly high volumes (co-called heatmap).

aa) Use of Google Analytics, double click, remarketing

This website uses Google Analytics, a web analytics service by Google Inc. (“Google”). The information about your web page use generated by the cookie is usually transmitted to a Google server in the Australia and stored there.
Please note: on this web page Google Analytics uses the extension code "anonymizeIp" to ensure an anonymous collection of IP addresses (so-called IP-masking). By activating IP anonymization on our web page, your IP address will be priorly abridged by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area (EEA). Only in exceptional cases the complete IP address will be transmitted to a Google server in the USA and then abridged there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on web page activity and to provide the website operator with other services relating to web page and Internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
This web page utilizes Google remarketing tags. Therefore, cookies are stored on the user's computer. If you later use Google pages, banners and text ads will be presented to the user according to their previous behaviour. Data is also recorded anonymously, so that it is impossible to draw any conclusions about the user’s identity. The user may object to the remarketing feature by modifying or disabling the remarketing tags at http://www.youronlinechoices.com/de/praferenzmanagement/. Alternatively, the user can disable the use of third party cookies on the network advertising initiative opt-out page of the http://optout.networkadvertising.org/#/.
You can further prevent Google from collecting and processing data related to your web page use (including your IP address), as well as processing of such data by Google, by downloading and installing the browser plug-in available under the following link: (http://tools.google.com/dlpage/gaoptout?hl=de ).
You can also prevent Google Analytics from collecting data by clicking the following link. An opt-out cookie will be set to prevent any future collection of your data when visiting this web page. Deactivate Google Analytics
DoubleClick by Google ("DoubleClick") is a service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). DoubleClick uses cookies to display most relevant advertisements. Google keeps track of the advertisements you have seen and which of them you have actually viewed. Using the DoubleClick cookies allows Google and its advertising network to serve advertisements based on your previous web page visits (or even apps). Google will transmit information generated by the cookies to a Google server for analysis and storage. You can prevent cookies from being saved by setting your browser software accordingly. You can also prevent Google from collecting data generated by the cookies and pertaining to your use of the web page as well as processing this data.
For more detailed information on the terms and conditions of use and data protection, please visit: http://www.google.com/analytics/terms/de.html or http://www.google.com/intl/de/analytics/privacyoverview.html .

bb) Google AdWords

This web page utilizes Google AdWords, an analytics service by Google, and also conversion tracking as part of Google AdWords. Google AdWords stores a conversion tracking cookie on your computer's hard drive ("conversion cookie") when you click on an advertisement placed by Google. These cookies expire after 30 days and will not be used for personal identification. If you visit certain pages of our website, Google and Shriro Australia PTY LTD can recognize that you have clicked on the advertisement and were referred to this web page.
The information obtained using conversion cookies is used to generate statistics for AdWords customers who use conversion tracking. These statistics show us the total number of users who clicked on the Google advertisement and viewed a web page with a conversion tracking tag.
For more information on Google AdWords terms and conditions of use and data protection, please visit this link: http://www.google.de/policies/technologies/ads/.

cc) Facebook Pixel

When using our web page, we place a visitor action pixel of the social network Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”) on your computer. This allows us to track your behaviour when you click on a Facebook advertisement and are then redirected to our web page. The service helps to analyse and evaluate the effectiveness of Facebook advertisements in order to optimize future advertising measures. The data will remain completely anonymous to us and cannot be traced back to the respective person. However, Facebook will store and process the data and hence establish a connection between the data and the user's Facebook profile. For more information about Facebook's data processing, please visit: https://www.facebook.com/about/privacy/
If you wish to object to this procedure, please click here: [opt-out link] e.g. http://optout.aboutads.info/#/
Data from the device
  • IP address - prior to storage your IP address is anonymized by setting the last octet to zero to prevent personal identification. The first three octets of the IP address will only reveal the user’s geographical region;
  • Your email address, including your first and last name, if you have made it available to us via our web page;
  • Screen size of your device;
  • Device type and browser information;
  • Geographic position (just the country);
  • The preferred language to display our web page.

2. Social media plug-ins


Our web page utilizes social plug-ins ("plug-ins") by Facebook. For an overview of the plug-ins and their appearance, please visit: http://developers.facebook.com/plugins .
To protect your data, we have deliberately decided against using direct plug-ins from social networks on our web pages. Instead, we utilize the so-called "Shariff" solution. With the help of Shariff, you can decide yourself if and when data is transmitted to the respective social network providers. Therefore, when you visit our web pages, no data is automatically transmitted to social networks. Only when you actively click on the respective button, your internet browser will establish a connection to the respective social network servers, i.e. by clicking the appropriate button (e.g. "Like"), you consent to your internet browser establishing a connection to the servers of the relevant social network and transmitting usage data to the relevant social network provider.
The purpose and scope of data collection, and further processing and use of the data by the providers as well as your respective rights are governed by the data protection notice of the providers (Facebook: http://www.facebook.com/policy.php).

a) YouTube

Our web page incorporates YouTube videos. This feature is operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. The YouTube videos are stored on http://www.youtube.com and can be played directly from our web page. The advanced privacy settings option enable video embedding. When you play these videos, YouTube cookies and DoubleClick cookies are stored on your computer and may transmit data to Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA, as a YouTube operator.
When playing videos stored on YouTube, at least the following data is transmitted to Google Inc. as YouTube operator and operator of the DoubleClick network: IP address and cookie, the specific address of the web page visited, system date and time of loading, your browser ID. This information is transmitted regardless of whether or not you have a Google Account that you are logged into. Once you are signed in, Google may associate this information directly with your account. If you do not wish to be associated with your profile, you must log out before activating the play button for the video.
YouTube or Google Inc. will store this data as user profiles and may use it for advertising purposes, market research and/or custom design of their web pages. Such an analysis (also for non-registered users) is performed particularly to provide customized advertising and to inform other users about your activities on our web page. You have the right to object to the creation of these user profiles, and to exercise this right you must contact Google, the operator of YouTube.
For more information on the purpose and scope of data collection and processing by YouTube, please read the privacy policy. For more information about your rights and setting options to protect your privacy, please visit: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the US and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

b) Twitter plug-in

Our web pages include features of the Twitter service. These features are available from Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "retweet" feature, the web pages you visit are linked to your Twitter account and disclosed to other users. Data is also transmitted to Twitter. Please note: as the provider of the web pages, we are not made aware of the content of the transmitted data or its use by Twitter. For more information, please see the Twitter’s privacy policy at: https://twitter.com/privacy.
You can change your Twitter privacy settings in your account settings at https://twitter.com/account/settings.

c) Pinterest

Our web page utilizes social plug-ins of the Pinterest social network operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA ("Pinterest").
When accessing a web page containing such a plug-in, your browser establishes a direct connection to the Pinterest servers. The plug-in transmits protocol data to the Pinterest server in the US. This log data may include your IP address, web page addresses you visit, including Pinterest features, your browser type and settings, the date and time of the request, your use of Pinterest, and cookies.
For more information on the purpose, scope, and further processing and use of the data by Pinterest, as well as your rights and how to protect your privacy, please see Pinterest’s data protection notice of: https://about.pinterest.com/de/privacy-policy.

d) Vimeo.com

We can integrate the videos of the platform "Vimeo" of the provider Vimeo Inc, Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. You can find the data protection policy at https://vimeo.com/privacy.
Please note that Vimeo may use Google Analytics and refer to the privacy policy at https://www.google.com/policies/privacy and opt-out options for Google Analytics at http://tools.google.com/dlpage/gaoptout?hl=en or Google's settings for data use for marketing purposes at https://adssettings.google.com/.

3. Miscellaneous


a) Google maps

We use Google Maps on our website. This service is provided by Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. The offer allows you to view interactive maps directly on our website.
In particular, the following data will be transferred to Google: Your location, device information, IP address and cookie data. For more information about the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information about your rights in this regard and setting options for the protection of your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

III. Data security


We also apply technical and organizational security measures to protect personal data that is collected, in particular against accidental or intentional manipulation, loss, destruction or against the attack of unauthorized persons. Our security measures are continuously improved in line with technological developments.
 


Scroll To Top